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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Bookmarks lost

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 20 parje
  • Përgjigjja më e re nga cor-el

shanner
shanner
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My bookmarks have all disappeared and it says one of Firefox's files is in use by another application. I have followed the troubleshooting steps and deleted the places. I have uninstalled and reinstalled firefox. I have tried to restore from backup, both the automatic history and a saved json file and it says it can't process either backup file. What do I do to get my bookmarks back??

My bookmarks have all disappeared and it says one of Firefox's files is in use by another application. I have followed the troubleshooting steps and deleted the places. I have uninstalled and reinstalled firefox. I have tried to restore from backup, both the automatic history and a saved json file and it says it can't process either backup file. What do I do to get my bookmarks back??

Krejt Përgjigjet (2)

Roland Tanglao
Roland Tanglao
  • Moderator
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Hi shanner:

It would be super helpful and enable us to fix your problem if you could please:

  1. let us know what exactly the steps you followed (e.g. when you write " I have followed the troubleshooting steps and deleted the places.") are in as much detail as possible
  2. copy and paste the output of the special URL:

about:support as a reply in this thread.

Cheers!

...Roland

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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What security software do you have?

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.