Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

The print preview screen in Firefox is blank whenever I try to print a pdf from gmail

  • 4 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga cor-el

Karlbx
Karlbx
more options

Firefox print preview screen/tab opens, but is blank whenever I try to print a pdf from gmail

Firefox print preview screen/tab opens, but is blank whenever I try to print a pdf from gmail

Krejt Përgjigjet (4)

WestEnd
WestEnd
more options

Are you sure it is a correctly formatted pdf file itself? Can you open and see it first?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Karlbx, can you open the PDF externally in Foxit Reader or another PDF viewer? Sometimes Firefox's built-in viewer has issues with particular PDFs.

Or perhaps it is a problem accessing the attachment on Google Drive or wherever Google is storing it?

Karlbx
Karlbx I zoti i pyetjes
more options

I can open the pdf fine in gmail, but the tab that opens when I hit the print icon is blank. I have added Foxit Reader, but there's no change.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The System Details list shows the "Open in Foxit™ Reader" extension.

Did you check that this extension isn't causing this issue?

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window