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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Can't get comcast.net emails in Thunderbird

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 6 parje
  • Përgjigjja më e re nga Toad-Hall

craigwf
craigwf
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Have tried using the suggested settings: imap.comcast.net using 993 SSL/TLS and smtp.comcast.net using 465 SSL/TLS (both using "Normal Password") but only get "Thunderbird failed to find the settings for your email account." I also tried the alternate port 587 for smtp. My username and password are correct as I can still get into the web-based email function at xfinity, but i would like to get all my emails in one place.

Have tried using the suggested settings: imap.comcast.net using 993 SSL/TLS and smtp.comcast.net using 465 SSL/TLS (both using "Normal Password") but only get "Thunderbird failed to find the settings for your email account." I also tried the alternate port 587 for smtp. My username and password are correct as I can still get into the web-based email function at xfinity, but i would like to get all my emails in one place.

Krejt Përgjigjet (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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re : My username and password are correct as I can still get into the web-based email function at xfinity,

If you have just downloaded Thunderbird...... Exit Thunderbird. Access Firewall. Please make sure your 'Firewall' (which may be part of your Anti-Virus program) is set to allow 'Mozilla Thunderbird'. It it is not allowed then the Firewall could be blocking access.

Start Thunderbird and retry creating mail account.

  • 'Menu icon' > 'New Message' > 'Existing Mail Account'
  • Enter name
  • Enter full email address
  • Enter password - same one you use to acces webmail
  • select checkbox to remember password
  • click on 'Continue'

Thunderbird will attempt to locate settings. Make sure the correct type of account is selected eg: Pop or Imap. You can click on 'Manual Config' button to check and adjust settings.

In Thunderbird the 'User Name' will be your full email address.

https://www.xfinity.com/support/articles/setting-up-thunderbird