Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Messages not loading in preview window or tabs; only loading if I open in a new window.

  • 2 përgjigje
  • 2 e kanë hasur këtë problem
  • 81 parje
  • Përgjigjja më e re nga mjmjm
  • E zgjidhur

The solution given to this issue is to open in safe mode. That works, but it doesn't fix it in normal mode. If I don't open in safe mode the problem persists.

I can't believe that I would now always have to open email in safe mode for it to work properly. Is there a permanent fix to the problem? To be clear, when I click on a message, rather than it showing up in preview window it just says "LOADING" and never actually loads. Even if I open it in a new tab, it will do the same thing. The only solution is to open the email in a separate window, which is often times a hassle.

Or, if safe mode is actually the same and I should just use safe mode and not worry about it, please let me know.

Thank you in advance for any additional help on this.

The solution given to this issue is to open in safe mode. That works, but it doesn't fix it in normal mode. If I don't open in safe mode the problem persists. I can't believe that I would now always have to open email in safe mode for it to work properly. Is there a permanent fix to the problem? To be clear, when I click on a message, rather than it showing up in preview window it just says "LOADING" and never actually loads. Even if I open it in a new tab, it will do the same thing. The only solution is to open the email in a separate window, which is often times a hassle. Or, if safe mode is actually the same and I should just use safe mode and not worry about it, please let me know. Thank you in advance for any additional help on this.

Zgjidhje e zgjedhur

perhaps the canned text for testing in safe mode will help

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (2)

Zgjidhja e Zgjedhur

perhaps the canned text for testing in safe mode will help

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

This worked. Thank you. I didn't find the offending add-on, so it must have been one I'm no longer using. Thanks again.