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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Thunderbird updated to a new version. don't know my log in info. It says it will send to my email address, but I cannot get into see my emails to receive

  • 1 përgjigje
  • 3 e kanë hasur këtë problem
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  • Përgjigjja më e re nga user01229325

retired2014
retired2014

I have had Thunderbird email for many years. A new version was downloaded. When I restarted my computer, I could no longer access my email account. I don't know what my sign in information is as it's been probably 9 years. It says it will send it to me at my email address, but I cannot access my account. I tried requesting it with my Gmail account but did not get any response.

I have had Thunderbird email for many years. A new version was downloaded. When I restarted my computer, I could no longer access my email account. I don't know what my sign in information is as it's been probably 9 years. It says it will send it to me at my email address, but I cannot access my account. I tried requesting it with my Gmail account but did not get any response.

Krejt Përgjigjet (1)

user01229325
user01229325

No one here knows your log in info either. That is between you and your email provider. Most providers have a password reset function on their email help page.

You need to work with your provider to get your log in fixed and working.