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Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Why is Thunderbird sending email to spam.

  • 1 përgjigje
  • 4 e kanë hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga Toad-Hall

nealrm
nealrm
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I have Thunderbird configured to not mark emails from my address book as spam. Yet it continue to do so. It is to the point that I can't trust Thunderbird. Everyday I have several email go to spam that shouldn't. I mark them as not junk, it doesn't help. I put the address in my address book, it doesn't help. How do I fix this.

I have Thunderbird configured to not mark emails from my address book as spam. Yet it continue to do so. It is to the point that I can't trust Thunderbird. Everyday I have several email go to spam that shouldn't. I mark them as not junk, it doesn't help. I put the address in my address book, it doesn't help. How do I fix this.

Krejt Përgjigjet (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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re: I have Thunderbird configured to not mark emails from my address book as spam.

I presume you mean 'junk' and in Acount Settings > Junk Settings, you enabled the adaptive junkmail controls for the account and then selected various address books as a 'whitelist' - these selected address books contain email addresses that are to be excluded from junk. see first image below.

Can you confirm something? In the headers of these emails - do they contain text in perhaps the Subject that actually uses the word 'Spam' or eg: Norton AntiSpam' ?

Is this a Pop or IMAP mail account?