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Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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I can't sign in although I just verified my account through my email now Firefox says my password is wrong and Outlook is not receiving the reset email

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I just downloaded Firefox and was very careful picking a password I can remember. I verified the account using my Outlook email. However when I attempted to browse more themes following the link on the Firefox customize page it required I sign in again. But the password was rejected so I attempted to get it reset but email did not go through. I tried again, same thing Outlook only has the verification email from Firefox although it's been over a half an hour. I has no idea what's wrong, my Outlook email has never taken long to receive an email. I also don't understand how the written down and carefully put in password is rejected. What should I do? I can't delete Firefox and start over because I can't sign in although I never signed out. Thank you.

I just downloaded Firefox and was very careful picking a password I can remember. I verified the account using my Outlook email. However when I attempted to browse more themes following the link on the Firefox customize page it required I sign in again. But the password was rejected so I attempted to get it reset but email did not go through. I tried again, same thing Outlook only has the verification email from Firefox although it's been over a half an hour. I has no idea what's wrong, my Outlook email has never taken long to receive an email. I also don't understand how the written down and carefully put in password is rejected. What should I do? I can't delete Firefox and start over because I can't sign in although I never signed out. Thank you.

Zgjidhje e zgjedhur

"... when I attempted to browse more themes following the link on the Firefox customize page it required I sign in again ..."

The Addons.Mozilla.Org website uses a different / separate registration and login than Support.Mozilla.Org uses (this website and knowledgebase). No problem with using the same username / email address and password on both, but you need to register for each separately; and staying logged in uses separate cookies - like with two unrelated websites.

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Zgjidhja e Zgjedhur

"... when I attempted to browse more themes following the link on the Firefox customize page it required I sign in again ..."

The Addons.Mozilla.Org website uses a different / separate registration and login than Support.Mozilla.Org uses (this website and knowledgebase). No problem with using the same username / email address and password on both, but you need to register for each separately; and staying logged in uses separate cookies - like with two unrelated websites.