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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër
Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.
Arkivuar

Why can't I install update my FFOS in ZTE Open C?

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Ralph Daub replied
Anup
Anup

I tried downloading update from the Software update option. My phone downloads the updates but after that shows Update failed. I have tried and failed several times. Then I tried installing different update packages from SD Card in Boot menu. But "Signature verification failed".

What should I do?

I tried downloading update from the Software update option. My phone downloads the updates but after that shows Update failed. I have tried and failed several times. Then I tried installing different update packages from SD Card in Boot menu. But "Signature verification failed". What should I do?
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Krejt Përgjigjet (1)

Ralph Daub
Ralph Daub
  • Drejtues të Vendores

Hi Anup,

I am sorry to hear that you are having issues with your ZTE Open C device updates. I experienced this same issue in a ZTE Open C device in the past.

During that time, I opened a bug to track this issue:

Unfortunately, ZTE creates device-specific builds, and there is not much that Mozilla can do to resolve this issue directly. You should contact the support channels for ZTE directly, so that they may investigate and suggest possible solutions for this case.

For tracking purposes, can you please specify the version number and Build ID for your device, and where your device was purchased?

- Ralph