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Solved Arkivuar

why is google no longer working when I go onto firefox

Johnnysgirl01

everytime I try to check my gmail, firefox keeps saying there was and issue and that Im not signed in. Now it wont even let me sign into youtube. What can I do to fix these problems without having to get rid of firefox for good

everytime I try to check my gmail, firefox keeps saying there was and issue and that Im not signed in. Now it wont even let me sign into youtube. What can I do to fix these problems without having to get rid of firefox for good

Krejt Përgjigjet (1)

Zgjidhja e Zgjedhur

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.