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Firefox "crashes" to all-white screen

  • 1 përgjigje
  • 274 e kanë hasur këtë problem
  • 109 parje
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So this has been happening starting just recently, only a few days ago. When doing random tasks or just browsing, with either 1 tab open or 8 tabs open, Firefox will sometimes freeze indefinitely, though the cursor still changes to an I-beam over inputs and a pointer over buttons and link elements. I can minimize the window using the minimize button, but when I open the window again from the taskbar the window is now completely white. If I have two instances of Firefox running when this happens, the other freezes in the same way.

I'm not getting any crash reports and when I close the window or end the task from the task manager it acts as if I had normally closed a window, not restoring the previous session as Firefox would do if it actually crashed and the crash report handled it.

So this has been happening starting just recently, only a few days ago. When doing random tasks or just browsing, with either 1 tab open or 8 tabs open, Firefox will sometimes freeze indefinitely, though the cursor still changes to an I-beam over inputs and a pointer over buttons and link elements. I can minimize the window using the minimize button, but when I open the window again from the taskbar the window is now completely white. If I have two instances of Firefox running when this happens, the other freezes in the same way. I'm not getting any crash reports and when I close the window or end the task from the task manager it acts as if I had normally closed a window, not restoring the previous session as Firefox would do if it actually crashed and the crash report handled it.

Zgjidhje e zgjedhur

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
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Zgjidhja e Zgjedhur

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window