Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Recieved email from WHICH with [Request ID :##55675##] : in the subject heading is crashing my THUNDERBIRD when I move the email from INBOX to local folders

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Recieved email from Computer Help at WHICH magazine with [Request ID :##55675##] : in the subject heading is crashing my THUNDERBIRD (and other programs) when I move the email from INBOX to local folders. The only work-around found so far is to shut them down with task manager, as they wont otherwise close.

However if I move the Reply with the same subject heading from my SENT box to LOCAL FOLDERS I dont get the problem.

Hav I found a faulty software trap in the base code.

Thunderbird is up to date and it is on a 64kb intel i7 quad processor 8G ram desktop using windows 7 latest update.

Recieved email from Computer Help at WHICH magazine with [Request ID :##55675##] : in the subject heading is crashing my THUNDERBIRD (and other programs) when I move the email from INBOX to local folders. The only work-around found so far is to shut them down with task manager, as they wont otherwise close. However if I move the Reply with the same subject heading from my SENT box to LOCAL FOLDERS I dont get the problem. Hav I found a faulty software trap in the base code. Thunderbird is up to date and it is on a 64kb intel i7 quad processor 8G ram desktop using windows 7 latest update.

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To diagnose problems with Thunderbird, try one of the following:

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
  • Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX
If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.