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When I click 'send' to email from 1 acct., I get popup requesting password for ANOTHER of my t-bird email accounts. Help?

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  • Last reply by Matt

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Running Thunderbird 24.3.0, but this has been a problem for a few months now. OS: Windows 7 Prof. I have multiple -- 5 -- Thunderbird email accounts, all open in the same "Thunderbird" main interface. All 5 acct. passwords have already been sent, & new email has been received. Here's my problem: When I try to send an email from 4 of the accounts, Thunderbird will sporadically present a popup requiring the password for the 5th email account. Always wants the password for the 5th account. That account is NOT special, as far as I know!! Strange and frustrating! Surely this is not just happening to me? After I enter that password, it allows my newly composed email to be sent. Still, this is not normal behavior, and I would like to skip this extra step. Any ideas? Thank you!!

Running Thunderbird 24.3.0, but this has been a problem for a few months now. OS: Windows 7 Prof. I have multiple -- 5 -- Thunderbird email accounts, all open in the same "Thunderbird" main interface. All 5 acct. passwords have already been sent, & new email has been received. Here's my problem: When I try to send an email from 4 of the accounts, Thunderbird will sporadically present a popup requiring the password for the 5th email account. Always wants the password for the 5th account. That account is NOT special, as far as I know!! Strange and frustrating! Surely this is not just happening to me? After I enter that password, it allows my newly composed email to be sent. Still, this is not normal behavior, and I would like to skip this extra step. Any ideas? Thank you!!

Modified by Marvie

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in these cases, check the from line in the mail your composing. Thunderbird "picks" the account to send from based on a default and your location in the programs. eg your default is YogiBear@Yellowstone but your in the account folders of BoBO@Yellowstone. You click write and the mail will be from BoBO

Alternatively, replies will default to the account they were received on, unless there is Identity information in your settings to over ride that.

Finally, check the outgoing server registered for each account Tools menu (Alt+T) > account settings and click on the account names in the list (Above server settings) and check each has the correct SMTP associated with it. I have the wrong one on a Hotmail account for years and never noticed. Basically I never sent mail on the account.

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Thanks, Matt! You got me looking in the right places. Finally, I found that in the "Outgoing Server (SMTP) Settings", the "User Name" and "Authentication method" data was a mess. At one time long ago, I do recall playing w/ the "Authentication method", blindly hoping to get some security options to work*, but apparently I screwed up other things. Oy. ( * TWC, our ISP, does not let us have secure password transfer, etc. Ugh I hate that. ) Thanks again! -- Marvie

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While I am not a fan of ISPs and their lack of security, I can see their point of view. When connecting to their mail server your connecting via their network, so the chance of a man in the middle sitting listening for passwords is significantly reduced, It would basically mean their network was compromised. Having said that SSL is not that hard and should be used for everything