I had to change my Hotmail password and your "Help" doesn't help me change it in TB
I have a Hotmail account and multiple gmail accounts. When I try following your (obscure) instructions for changing passwords, the box of passwords is only for my gmail accounts. None for my hotmail.
As Hotmail is very important to me, I'd like to keep accessing it through TB but you make it tough.
I am now not receiving my Hotmail mail and as I get too much traffic 200+ msgs a day, it will build. Please send simple, direct instructions on how to find and change the hotmail password, thank you.
All Replies (5)
Usually, one can do this: - click settings>privacy&security - click savedpasswords and then showpasswords - then, highlight the rows for the account and delete them - that removes old passwords, so the account should then prompt for the new one.
To: david
Thank you for your response.
The only issue is, my Microsoft account/passwords don’t appear in that display. I have 3 Gmail accounts and 1 MS, hotmail account. The " Saved Logins" display shows 9 instances of passwords on 3 different dates, one group of 3 appears to be a Gmail generated password for each of the accounts "oauth" and one for imap/pop and one group for smtp. There is no mention of my MS account.
I set this up over a year ago and have been receiving email on all 4 accounts since then until yesterday when hotmail stopped working when I changed my password on MS demand.
What else can I do?
I had to change my Hotmail password and your "Help" doesn't help me change it in TB david Feb 17, 2026, 10:56:58 PM
Usually, one can do this: - click settings>privacy&security - click savedpasswords and then showpasswords - then, highlight the rows for the account and delete them - that removes old passwords, so the account should then prompt for the new one.
When you click the 'saved passwords' button, you should see lists of the active accounts, normally two rows per account. From your response, I infer you see something different.
Yes, you are correct, I see something else. Attached is a PNG of my logins w/o passwords and you can see there is no listing for my hotmail account.
Also, since yesterday, TB is not working normally. Meaning, I can only get updates by closing down the application and restarting. When I do restart (and whenever I highlight my Hotmail account) TB must send out a query to MS which generates an MS response that the login isn't correct and offers other ways to login. Meaning, my password isn't correct.
Could this call/response affect the updating function of TB for my other email accounts, i.e. gmail??
I will see if I can locate someone with Hotmail expertise. This is beyond me.