Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Website page reloading upon window resizing

  • 2 replies
  • 0 have this problem
  • Last reply by milokaya1

more options

Hello. I've recently been having a problem with the website character.ai, which I use on windows. I don't understand if it's a problem caused by c.ai or by mozilla, but basically the c.ai webpage reloads whenever I resize the browser's window. Specifically, it only happens when I'm on a bot(a character)'s page. This only happens with c.ai, no other website gives me the same problem. I've tried clearing cache, restarting the pc, disabling add-ons, yet the issue persists. On my device I'm up to date with the latest Mozilla update, version 147.0.2 for 64-bit, and I've never changed settings about webpage loading or anything. Among others, I have Privacybadger and Adguard adblocker as add-ons, if it can be of any help. Thank you for your attention. I hope the issue can be fixed, as it's very frustrating for me.

Hello. I've recently been having a problem with the website character.ai, which I use on windows. I don't understand if it's a problem caused by c.ai or by mozilla, but basically the c.ai webpage reloads whenever I resize the browser's window. Specifically, it only happens when I'm on a bot(a character)'s page. This only happens with c.ai, no other website gives me the same problem. I've tried clearing cache, restarting the pc, disabling add-ons, yet the issue persists. On my device I'm up to date with the latest Mozilla update, version 147.0.2 for 64-bit, and I've never changed settings about webpage loading or anything. Among others, I have Privacybadger and Adguard adblocker as add-ons, if it can be of any help. Thank you for your attention. I hope the issue can be fixed, as it's very frustrating for me.

All Replies (2)

more options

Hello,

I'm sorry to inform you, but there is not really a found/known soltuion to this problem. This is caused when the webpage (example c.ai) checks for UI updates, and if there is, it forces a reload, to ensure the UI fits the given window size. The reason why there is no found/known solution is because it is directly embedded into the website code. Your best bet is to try not to resize the window, (which causes the reload)

more options

dessertdish said

Hello, I'm sorry to inform you, but there is not really a found/known soltuion to this problem. This is caused when the webpage (example c.ai) checks for UI updates, and if there is, it forces a reload, to ensure the UI fits the given window size. The reason why there is no found/known solution is because it is directly embedded into the website code. Your best bet is to try not to resize the window, (which causes the reload)


It seems like a tricky issue, at least in my eyes. I seem to understand that it's more related to c.ai website than to mozilla...? I'll try looking into the matter a little further, and I'll contact c.ai as well, to see if they can do something about it. Unfortunately I can't avoid often resizing the window while using that website, as it'd make harder for me to copy text from the webpage. But thank you for the reply anyway.

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.