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junk folder duplicating messages

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My junk email folder has over 4 million messages. There are hundreds of the same message from the same time.


I came across this post from a while ago. https://support.mozilla.org/en-US/questions/1169324#answer-991184

How do I find the Junk and Junk.msi files so I can delete them?

My junk email folder has over 4 million messages. There are hundreds of the same message from the same time. I came across this post from a while ago. https://support.mozilla.org/en-US/questions/1169324#answer-991184 How do I find the Junk and Junk.msi files so I can delete them?

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I can't right click the folder and empty junk because it will crash. It's too many emails. I was able to delete the folder though, and everything seems to be working ok now. I clicked the three bars/hamburger menu, and somehow got to the "Troubleshooting Information" page. Then I clicked the profile folder. In the mail subfolder, I was able to find and delete the junk mail file that was, i think, tens of gigabytes. I also deleted any other files that were 'junk' just in case they would help re-populate the folder. I also repaired the junk folder, not sure if that did anything, or it was just deleting the file, but it's ok now

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btw, when I log into my email online, these messages are not there. At least not the duplicates in this massive quantity.

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This is making my thunderbird extremely slow and difficult to use. Anyone know how I can clear the junk folder?

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Can anyone please help? I hope someone sees this! :)

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Is this a POP or IMAP account?

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Right click the junk folder, select Empty Junk.

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Chosen Solution

I can't right click the folder and empty junk because it will crash. It's too many emails. I was able to delete the folder though, and everything seems to be working ok now. I clicked the three bars/hamburger menu, and somehow got to the "Troubleshooting Information" page. Then I clicked the profile folder. In the mail subfolder, I was able to find and delete the junk mail file that was, i think, tens of gigabytes. I also deleted any other files that were 'junk' just in case they would help re-populate the folder. I also repaired the junk folder, not sure if that did anything, or it was just deleting the file, but it's ok now

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Well, the problem returned. Here is a screenshot. It has all of these duplicate emails from February 1st, 2050! EDIT: Nevermind, it was my trash folder. I'll leave the screenshot here though. Those were what the junk looked like

Modified by tylerwallace1

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