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"opt out of firefox platform" message

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  • 2 have this problem
  • 29 views
  • Last reply by Zian

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Periodically I see a story or article that has a "share this" option. When I click on the share button this message pops up: "User opted out of platform: The action attempted is disallowed, because the user has opted out of the Facebook platform." Huh? How does one opt in?

Periodically I see a story or article that has a "share this" option. When I click on the share button this message pops up: "User opted out of platform: The action attempted is disallowed, because the user has opted out of the Facebook platform." Huh? How does one opt in?

Chosen solution

Try going to https://www.facebook.com/settings?tab=applications and checking if you have disabled the website from accessing your Facebook account. Choose the "Turn on" buttons at the bottom.

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Are you referring to sharing posts on Facebook? If so, I believe that is a Facebook issue.

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It must have cropped up in one of the recent "updates" because I didn't get this message before v97 or so. It does stick in my mind there is some setting that won't allow one to share an article from another site.

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Chosen Solution

Try going to https://www.facebook.com/settings?tab=applications and checking if you have disabled the website from accessing your Facebook account. Choose the "Turn on" buttons at the bottom.