Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Extremely urgent

  • 2 replies
  • 1 has this problem
  • 144 views
  • Last reply by alubbers
  • Solved

I just allowed an update to my computer from Mozilla called software updater and now I can't use duckduckgo to search the web. I had to use google to get to this page for help. Let me know right away how to remove the mozilla updater from my computer and get back to the firefox browser that works. This is interfering with my web searches and banking. This is extremely urgent.

I just allowed an update to my computer from Mozilla called software updater and now I can't use duckduckgo to search the web. I had to use google to get to this page for help. Let me know right away how to remove the mozilla updater from my computer and get back to the firefox browser that works. This is interfering with my web searches and banking. This is extremely urgent.

Chosen solution

Have you tried to alter the settings on the Search page in Settings? Preventing updates requires a technical solution for most users, it seems.

Read this answer in context 👍 0

All Replies (2)

Chosen Solution

Have you tried to alter the settings on the Search page in Settings? Preventing updates requires a technical solution for most users, it seems.

Thanks very much, TNorth, for the helpful solution.