Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Not playing video in instagram stories.

  • 6 replies
  • 2 have this problem
  • 3 views
  • Last reply by Pj

more options

Не воспроизводится видео в instagram stories. Раньше все работало отлично, но после обновления на 66 версию звук идет но картинка стоит на месте. Not playing video in instagram stories. Previously, everything worked fine, but after upgrading to version 66, the sound is on but the picture remains in place.

All Replies (6)

more options

Hello,

Try to reset Firefox go Here

Or if doesn't work install the application Instagram for Windows on the Microsoft Store.

And if doesn't work verify your audio service if he is enabled

Bye

more options

Hi llion-banks, someone else mentioned the same thing last week. I am not able to tell which videos are stories. Could you share a link to one that isn't working correctly for you?

more options

Hi jscher2000, Any video in the story reproduces only sound. here is an example: https://www.instagram.com/stories/academeg/

In this video in instagram (not Story) is played as expected, here is an example: https://www.instagram.com/p/BwE1opaBVih/

more options

The 'Stories' play on my browser. They are different in that they are about 10-15 seconds of video segments, playing one after another. No smooth continuous playback. It's all starts/stops of the Story Blocks one after another.

Try this:

Manage Permissions:

Go to Menu > Options and enter in the Options Search Box, Site Data. Click on Manage Permissions and in there add:

InstaGram.com

and then again with:

https://InstaGram.com

...then Save it.


~Pj

more options

Pj, Did what you said did not help

more options

llion-banks said

Pj, Did what you said did not help.


If my answer didn't 'fix' the problem, you should take away the 'Chosen Solution' Tag.


~Pj