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GIFs won't run on Firefox, old OS (Windows XP)?

Mluis2112

Updating an old computer and Firefox isn't running GIFS. It goes straight to the page on Imgur, but the GIF does not load.

Thanks!

Updating an old computer and Firefox isn't running GIFS. It goes straight to the page on Imgur, but the GIF does not load. Thanks!

All Replies (7)

What Firefox version do you have installed?

mattcamp said

What Firefox version do you have installed?

52.3.0 (32-bit)

Have you tried updating to the latest available version ?

Are those GIFs animated GIFs?

Animated GIFs are probably MP4 files and Windows XP doesn't support these media files natively.

You can try whether the solution posted here to add support for playing MP4 files works for you.

mattcamp said

Have you tried updating to the latest available version ?

It's Windows XP bro.

cor-el said

Are those GIFs animated GIFs? Animated GIFs are probably MP4 files and Windows XP doesn't support these media files natively. You can try whether the solution posted here to add support for playing MP4 files works for you.

Thanks I'll check that out

That's part of the problem, you guys should ditch such a stone age system :)

I believe cor-el might be right, anyway.