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Firefox hangs upon pressing a Browse... button in a file upload form

Размещено

Firefox consistently hangs when you press the Browse... button on a form to upload a file.

This affects one single user account. The problem occurs even in new firefox profiles. Other users on this computer are not affected.

Firefox consistently hangs when you press the Browse... button on a form to upload a file. This affects one single user account. The problem occurs even in new firefox profiles. Other users on this computer are not affected.

Дополнительные сведения о системе

Установленные плагины

  • Office Plugin for Netscape Navigator
  • 6.0.12.1810
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.4"
  • Default Plug-in
  • Shockwave Flash 10.1 r85
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Приложение

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.9) Gecko/20100824 Firefox/3.6.9 (.NET CLR 3.5.30729)

Дополнительная информация

Application Basics
Name
Firefox
Version
3.6.9
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Microsoft .NET Framework Assistant
1.1
true
{20a82645-c095-46ed-80e3-08825760534b}
Java Console
6.0.20
true
{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage_override.mstone
rv:1.9.2.9
browser.tabs.warnOnClose
false
extensions.lastAppVersion
3.6.9
general.useragent.extra.microsoftdotnet
(.NET CLR 3.5.30729)
network.cookie.prefsMigrated
true
places.last_vacuum
1274982281
print.printer_\\RHEA\bw3.print_bgcolor
false
print.printer_\\RHEA\bw3.print_bgimages
false
print.printer_\\RHEA\bw3.print_command
print.printer_\\RHEA\bw3.print_downloadfonts
false
print.printer_\\RHEA\bw3.print_edge_bottom
0
print.printer_\\RHEA\bw3.print_edge_left
0
print.printer_\\RHEA\bw3.print_edge_right
0
print.printer_\\RHEA\bw3.print_edge_top
0
print.printer_\\RHEA\bw3.print_evenpages
true
print.printer_\\RHEA\bw3.print_footercenter
print.printer_\\RHEA\bw3.print_footerleft
&PT
print.printer_\\RHEA\bw3.print_footerright
&D
print.printer_\\RHEA\bw3.print_headerleft
&T
print.printer_\\RHEA\bw3.print_headerright
&U
print.printer_\\RHEA\bw3.print_in_color
true
print.printer_\\RHEA\bw3.print_margin_bottom
0.5
print.printer_\\RHEA\bw3.print_margin_left
0.5
print.printer_\\RHEA\bw3.print_margin_right
0.5
print.printer_\\RHEA\bw3.print_margin_top
0.5
print.printer_\\RHEA\bw3.print_oddpages
true
print.printer_\\RHEA\bw3.print_orientation
0
print.printer_\\RHEA\bw3.print_pagedelay
500
print.printer_\\RHEA\bw3.print_paper_data
1
print.printer_\\RHEA\bw3.print_paper_height
11.00
print.printer_\\RHEA\bw3.print_paper_size
0
print.printer_\\RHEA\bw3.print_paper_size_type
0
print.printer_\\RHEA\bw3.print_paper_size_unit
0
print.printer_\\RHEA\bw3.print_paper_width
8.50
print.printer_\\RHEA\bw3.print_printer
\\RHEA\bw3
print.printer_\\RHEA\bw3.print_reversed
false
print.printer_\\RHEA\bw3.print_scaling
0.70
print.printer_\\RHEA\bw3.print_shrink_to_fit
true
print.printer_\\RHEA\bw3.print_to_file
false
print.printer_\\RHEA\bw3.print_unwriteable_margin_bottom
0
print.printer_\\RHEA\bw3.print_unwriteable_margin_left
0
print.printer_\\RHEA\bw3.print_unwriteable_margin_right
0
print.printer_\\RHEA\bw3.print_unwriteable_margin_top
0
print.printer_hp_LaserJet_1320_PCL_6.print_bgcolor
false
print.printer_hp_LaserJet_1320_PCL_6.print_bgimages
false
print.printer_hp_LaserJet_1320_PCL_6.print_command
print.printer_hp_LaserJet_1320_PCL_6.print_downloadfonts
false
print.printer_hp_LaserJet_1320_PCL_6.print_evenpages
true
print.printer_hp_LaserJet_1320_PCL_6.print_footercenter
print.printer_hp_LaserJet_1320_PCL_6.print_footerleft
&PT
print.printer_hp_LaserJet_1320_PCL_6.print_footerright
&D
print.printer_hp_LaserJet_1320_PCL_6.print_headercenter
print.printer_hp_LaserJet_1320_PCL_6.print_headerleft
&T
print.printer_hp_LaserJet_1320_PCL_6.print_headerright
&U
print.printer_hp_LaserJet_1320_PCL_6.print_in_color
true
print.printer_hp_LaserJet_1320_PCL_6.print_margin_bottom
0.5
print.printer_hp_LaserJet_1320_PCL_6.print_margin_left
0.5
print.printer_hp_LaserJet_1320_PCL_6.print_margin_right
0.5
print.printer_hp_LaserJet_1320_PCL_6.print_margin_top
0.5
print.printer_hp_LaserJet_1320_PCL_6.print_oddpages
true
print.printer_hp_LaserJet_1320_PCL_6.print_orientation
0
print.printer_hp_LaserJet_1320_PCL_6.print_pagedelay
500
print.printer_hp_LaserJet_1320_PCL_6.print_paper_data
1
print.printer_hp_LaserJet_1320_PCL_6.print_paper_height
11.00
print.printer_hp_LaserJet_1320_PCL_6.print_paper_size
0
print.printer_hp_LaserJet_1320_PCL_6.print_paper_size_type
0
print.printer_hp_LaserJet_1320_PCL_6.print_paper_size_unit
0
print.printer_hp_LaserJet_1320_PCL_6.print_paper_width
8.50
print.printer_hp_LaserJet_1320_PCL_6.print_printer
hp LaserJet 1320 PCL 6
print.printer_hp_LaserJet_1320_PCL_6.print_reversed
false
print.printer_hp_LaserJet_1320_PCL_6.print_scaling
1.00
print.printer_hp_LaserJet_1320_PCL_6.print_shrink_to_fit
true
print.printer_hp_LaserJet_1320_PCL_6.print_to_file
false
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false

Размещено

Задавший вопрос

The hang occurs also in firefox safe mode.

The hang occurs also in firefox safe mode.
Размещено

Задавший вопрос

For us this was fixed by backing up then deleting the user's windows account profile. The problem disappeared in a new windows account profile so this was likely a bad or corrupted registry setting, but also possibly something in the %userprofile% files themselves.

It was actually possible to restore the firefox profile and use it without any errors.

For us this was fixed by backing up then deleting the user's windows account profile. The problem disappeared in a new windows account profile so this was likely a bad or corrupted registry setting, but also possibly something in the %userprofile% files themselves. It was actually possible to restore the firefox profile and use it without any errors.
cor-el
  • Top 10 Contributor
  • Moderator
16913 решений 152755 ответов
Размещено

Maybe a problem with the MRU keys in the Windows registry.

You can try to delete the MRU (Most Recently Used) ComDlg32 registry keys with the regedit.exe program.

Navigate to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32

Delete the subkeys (LastVisitedMRU and OpenSaveMRU).

Be careful with editing the registry as there is no Undo possible: all changes are applied immediately.

You can export key(s) before making changes.

Maybe a problem with the MRU keys in the Windows registry. You can try to delete the MRU (Most Recently Used) ComDlg32 registry keys with the regedit.exe program. Navigate to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32 Delete the subkeys (LastVisitedMRU and OpenSaveMRU). Be careful with editing the registry as there is no Undo possible: all changes are applied immediately. You can export key(s) before making changes.