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STILL CANNOT LOG INTO MY BANK!!!!!!!!

sheila
sheila

For MONTHS now I have been unable to log into my BANK & ONLY my BANK.

EVERY TIME I try to log in I keep getting booted to the DAM "secure sign up" page!

Each month I have to get ANOTHER "temporary" passwords so I can get to my account & the next month I CAN'T LOG IN AGAIN & AGAIN I have to go through the entire routine again, temporary password, make up another new password over & over again!!!!!!!!!! I am sick & very tired of this, I only have problems with my BANK log in, no other site, just MY BANK! I suspect the problem is with FIREFOX not the bank. I don't want to use "Edge" because it's CRAP!

Moderator note: This question has been edited to correct the formatting.

For MONTHS now I have been unable to log into my BANK & ONLY my BANK. EVERY TIME I try to log in I keep getting booted to the DAM "secure sign up" page! Each month I have to get ANOTHER "temporary" passwords so I can get to my account & the next month I CAN'T LOG IN AGAIN & AGAIN I have to go through the entire routine again, temporary password, make up another new password over & over again!!!!!!!!!! I am sick & very tired of this, I only have problems with my BANK log in, no other site, just MY BANK! I suspect the problem is with FIREFOX not the bank. I don't want to use "Edge" because it's CRAP! ''Moderator note: This question has been edited to correct the formatting.''

Изменено Denys

Все ответы (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

Hi Sheila, when we last exchanged messages, I suggested disabling Tracking Protection on your bank site, and any page involved in signing in to your bank. (https://support.mozilla.org/en-US/questions/1531814#answer-1760792)

You can tell at a glance whether Tracking Protection is enabled/disabled for the current page by checking the "shield" icon to the left of the "lock" icon at the left end of the address bar.

Did that make any difference?

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