Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее
Решён Архивировано

Tabs from other devices not showing

KatHarding

I have recently installed Firefox on my laptop and my phone and when I go on my phone I can see my laptop's recent tabs synchronised but when I go onto my laptop I cannot find my phone's recent/open tabs nor it's history. Going onto about:sync-log it shows two sync efforts, both with error-sync at the beginning of the log names, what am I doing wrong to stop my phone from syncing to my laptop when my laptop syncs to my phone fine?

I have recently installed Firefox on my laptop and my phone and when I go on my phone I can see my laptop's recent tabs synchronised but when I go onto my laptop I cannot find my phone's recent/open tabs nor it's history. Going onto about:sync-log it shows two sync efforts, both with error-sync at the beginning of the log names, what am I doing wrong to stop my phone from syncing to my laptop when my laptop syncs to my phone fine?

Все ответы (1)

Выбранное решение

Kat, do the tabs show up in the History > Tabs from Other Devices menu or in that tab about:sync-tabs ? If not, try toggle a sync by pressing the Sync Button on the hamburger menu or Tools > Sync Now.

If you see errors, it is possible to further investigate if you share the log files with a pastbin.mozilla.org link. Copy the contents of the error file into a pastebin and hit submit. Copy the new url and enter it into a response.