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When I click a link in an email (on Gmail), Firefox tries to open a new tab, then shuts it down.

  • 5 replies
  • 11 have this problem
  • 78 views
  • Last reply by MarkL62

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I utilize Google Mail for my primary e-mail address. Up until this morning, if I clicked on a link in an email, Firefox would open that link in a new tab. Great!

But just now, after hours of surfing already today, I tried, and Firefox tried to open a new tab, then just as quickly shut it down. Problem is, I haven't changed any settings in Firefox, or my antivirus or Windows.

What gives??

I utilize Google Mail for my primary e-mail address. Up until this morning, if I clicked on a link in an email, Firefox would open that link in a new tab. Great! But just now, after hours of surfing already today, I tried, and Firefox tried to open a new tab, then just as quickly shut it down. Problem is, I haven't changed any settings in Firefox, or my antivirus or Windows. What gives??

Chosen solution

I don't know what the issue is. Another user reported something that sounds similar: https://support.mozilla.org/questions/1200904

Read this answer in context 👍 0

All Replies (5)

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Hmm, why would that happen? Does it work any better if you:

  • right-click the link > Open Link in New Tab
  • right-click the link > Open Link in New Window
  • right-click the link > Open Link in New Private Window

One possible reason for a page to be closed is if an aggressive content blocker dislikes the address, for example, a link in a newsletter that goes through a marketing company server. Can you think of any add-ons that might have such a feature, or do you have a supplemental pop-up blocker?

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If I right click to open in new tab or window, yes, it works (never tried the private window, as I'm the only user of this computer).

No supplemental pop-up blocker, and the links tried were both pretty tame (Best Buy and Newegg e-mails).

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Chosen Solution

I don't know what the issue is. Another user reported something that sounds similar: https://support.mozilla.org/questions/1200904

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Similar, but on a Mac.

Also noticed, that any other site, I can click on a link, and it behaves as normal. Will try contacting Google, if this persists.

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....and now, it works! Reboot of the OS seems to have finally killed the little @#^#$&!! gremlin in the works!

Thanks for your assistance!