Refresh firefox icon in https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings does not work, nor is there an obvious alternative link
The link in the above page appears to do nothing (ie takes >1 min when all the other links in firefox are measured in secs), and I cannot see an address when I hover over the link. I am running Windows 10 home vers 1709 and Firefox v57
All Replies (3)
Go to about:support by typing it in the URL bar, press enter, and then click on Refresh Firefox. If this solved your problem, mark as solution.
Modified by Mkll
Why do you want to do a refresh? Please explain your problem in detail.
If you still want to refresh, holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Refresh
Refreshing Firefox {web link} is a LAST RESORT ! !
Refreshing Firefox -- easily fix most problems
If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks and open tabs. Everything else, like user settings and add-ons, are removed.
You should learn how to use the ProfileManager instead if you need to create a new Profile which is what the Refresh feature does in a more awkward way.
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows