Hello, you are already registered on the SUMO forums. How may I help you?

Mark.Jacobs said

It's ridiculous having to register in this way!! I suggest fixing it.

You are definitely not the only one who finds it difficult to register. Unfortunately there is nothing that we, volunteer contributors on this support forum, can do about it …….

However, you could give feedback here :

Input page: https://qsurvey.mozilla.com/s3/FirefoxInput/

Twitter: https://twitter.com/firefox

Facebook: https://www.facebook.com/Firefox

Reddit: https://www.reddit.com/r/firefox/

Thanks for the tip,

Mark.Jacobs said

Thanks for the tip,

My pleasure  !

Actually the better place to do feedback for the support.mozilla.org site is in https://support.mozilla.org/en-US/forums/contributors

Mark.Jacobs said

You need to make it easier to register. I just wanted to add a comment and click a 'me too' and have now spent 15 minutes trying to find out how to register. It's ridiculous having to register in this way!! I suggest fixing it.

The way it is now has been this way for pretty much 7+ years at least.

If Mozilla was going to implement the more traditional way of registering a account like some forum software has then they would have done so years ago.

Most people new to this site have a issue(s) they want help on and Mozilla would prefer people ask it as a new thread and not hijack an existing thread that has same or similar question. Plus this Ask a Question introduces you to the Knowledge base https://support.mozilla.org/ during the process which may answer some or all of their issue(s) before submitting.

A small bonus is this has helped keep Spam threads and posts to a minimum. On the independent forums.mozillazine.org with the more traditional method of registering a new account, there have been more spam attempts vs legit posts by new members first postings each day.

Unless you have been around for a while many may not realize Mozilla actually allowed Guest posting during the first year. This was not the best idea then and certainly not now.

Mozilla is not really working on this old Kitsune platform anymore (unless that has changed in last few months) so Mozilla may not be doing any new real changes or features in meantime. Earlier this Year Mozilla actually moved the site to a Lithium platform that they had high hopes for but it had issues and Mozilla then moved it back to Kitsune.

Thanks James, I appreciate the effort you put in to your responses.

Why is there no "Register" link on the Login page? We are in the 21st century, remember this.

Register process to support.mozilla.org is hidden, but working. Register process to forums.mozillazine.org is visible, but ridiculous:

How many letters in Mozilla? Try your luck ...

The question is buggy for lots of days now.

mozport said

Register process to forums.mozillazine.org is visible, but ridiculous: How many letters in Mozilla? Try your luck ... The question is buggy for lots of days now.

The independent mozillaZine forums is using a more traditional forum platform which is phpBB3. More easier to use for multiple things and to moderate however this more traditional way of registering makes it also easier for automated spam.

The captcha was recently changed from the default to what is now. It should perhaps say "How many unique letters in Mozilla" as the answer is 6 and not 7. The owner/admin is the only one that can change it however he is busy with work at Google and life.