No idea about any invasion or blackmail. As you say that is against the law. If they are holding your pictures you need to deal with them, not Firefox Support.

Suggestion next time you take a screen shot you should look to see what tabs you have open.

As for this issue it is probably malware. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Please follow the instructions in the above URL and save your logs and go to a forum that you like or the program that found the issues and have them help you finish cleaning up what ever is left behind.

Please also update your browser to version 54/0.1 https://support.mozilla.org/en-US/kb/update-firefox-latest-version Not running the current version is a security risk.

Please also keep your Flash up to date as it is a security risk when not running the current version 26.0.0.137 https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download.

Please let us know if this solved your issue or if need further assistance.

I don't know if any of these links can help you; https://www.bing.com/search?q=remove+photobucket&qs=n&form=QBRE&sp=-1&pq=remove+photobucket&sc=1-18&sk=&cvid=583530F14EA94D718E211E741B0B1597

Hi Thanx for your help i followed your advice and updated/ran malware,adware etc. and they found nothing. But the invasive line accross the bottom is still there. Is there anything Firefox has to stop such things or can they do it themselves? after all photobucket has hijacked there browser!

Hi Tripn, is that background created by this userstyle:

https://userstyles.org/styles/48958/about-home-lavafox-blackfox

The style calls an image of a little square from Photobucket and that seems to be causing the large advertisement to appear. You can take that out if you like. Here's how:

Open the Add-ons page. Either:

• Ctrl+Shift+a (Mac: Command+Shift+a)
• "3-bar" menu button (or Tools menu) > Add-ons
• type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click User Styles. Then find "about:home - LavaFox & BlackFox" on the right side and click its Edit button. That should open the style rules in an editor, usually in another tab.

You can use Ctrl+f to open a find bar, type bucket and press Enter. From what I can see, there's only one line:

background: rgba(0,0,0,.8) url("http://i930.photobucket.com/albums/ad144/zigboom/square_000000_181818.png") !important;

Remove everything from url( to ) so it reads:

background: rgba(0,0,0,.8) !important;

Then click Preview and open the home page in another tab to confirm the bottom no longer has those ads. Then you can click Save to update your saved version of the style.

@ jscher2000 Thanx for your response and i did as you suggested and may i say your a genius it worked a treat thanx so much mate take care and until next time bye

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

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