Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why cant I load my e-mail account (outlook) on Firefox any more? It won't let me sign on.

  • 5 replies
  • 2 have this problem
  • 22 views
  • Last reply by Happy112

more options

I can onle get my e-mail on IE which I don't like. I have had no problems getting in to outlook over the past years until yesterday. I have tried various "fixes" including uninstalling & reinstalling firefox. It did change the page I got when I tried to log on, but still would not let me signin. Any ideas?

I can onle get my e-mail on IE which I don't like. I have had no problems getting in to outlook over the past years until yesterday. I have tried various "fixes" including uninstalling & reinstalling firefox. It did change the page I got when I tried to log on, but still would not let me signin. Any ideas?

Chosen solution

Hi, delete ALL references to Outlook, as shown under the heading 'How do I remove a single website from my history?' in this article - Delete browsing, search and download history on Firefox, then try the site (not from an old bookmark) again. Note: It may take a few minutes to complete the deletion.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

Read this answer in context 👍 1

All Replies (5)

more options

Chosen Solution

Hi, delete ALL references to Outlook, as shown under the heading 'How do I remove a single website from my history?' in this article - Delete browsing, search and download history on Firefox, then try the site (not from an old bookmark) again. Note: It may take a few minutes to complete the deletion.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

more options

It worked, thanks!

more options

SCOTSGOLFER said

It worked, thanks!

Hi   !
If by   'It worked'  you mean that it was   Scribe's   advice that did the trick:   would you be a dear and mark his answer as   Chosen Solution   instead of yours   ?

more options

It was the solution posted by Scrinbe that solved my problem! Thanks again.

more options

SCOTSGOLFER said

It was the solution posted by Scrinbe that solved my problem! Thanks again.

That's great,   but be a dear and mark   Scribe's   post as   Chosen Solution,   and remove it from yours.
I would do it for you in a heartbeat,   but this is something only you   (or a moderator)   can do   ........