I'm getting a message on browser page, "looks like you've switched accounts, refresh browser to view personalized page, what is going on?
On my Yahoo page up at the top is a big "G" and my name "Gene" beside it. When I move my cursor over it, it says, "Looks like you've switched accounts, refresh browser to view your personalized page." What is this and what does it mean. Has someone gotten access to my accounts and changed them or what? I don't remember switching accounts. What is this? Also, how do I refresh Firefox and what effect will it have on my settings, addons etc? I hope you can help me with this. Just noticed it today 5-23. Thanks Gene
Modified by James
All Replies (1)
Never post any personal information because an adware robot could find it, and start sending you all kinds of spam. This includes e-mail, phone, and home information.
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe websites. Are there any problems?
Then restart.
If you suspect any account has been hacked, Change The Password.