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I refreshed Firefox and lost my headings like find edit and more. Also now I can not get into yahoo or gmail.

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  • Last reply by cor-el

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it says yahoo and gmail have bad certificates but it seems that part is fixed. I still do not have my tab for find edit view bookmarks tools help

it says yahoo and gmail have bad certificates but it seems that part is fixed. I still do not have my tab for find edit view bookmarks tools help

Chosen solution

Hi, to bring up the menu bar (File, Edit, View, History, Bookmarks, Tools, Help) temporarily, press Alt. If you would like it to remain there all the time, right click in the tab bar (but not on a tab) and tick/check Menu Bar.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

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Chosen Solution

Hi, to bring up the menu bar (File, Edit, View, History, Bookmarks, Tools, Help) temporarily, press Alt. If you would like it to remain there all the time, right click in the tab bar (but not on a tab) and tick/check Menu Bar.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

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There is security software like Avast and Kaspersky and BitDefender and ESET that intercept secure connections and send their own certificate.

If you can't inspect the certificate via "I Understand the Risks" then try this:

Open the "Add Security Exception" window by pasting this chrome URL in the Firefox location/address bar and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field of this window type or paste the URL of the website.

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer. Check who is the issuer of the certificate. If necessary then you can attach a screenshot that shows the certificate viewer.


Make sure that you do not run Firefox in Full Screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).

When you are in Full Screen mode, hover the mouse to the top of the screen to make the Navigation Toolbar and Tab bar appear. You can use one of these to leave Full Screen mode:

  • press the F11 key
  • click the Maximize button at the right end of the Tab bar
  • click the Full Screen button in the "3-bar" menu button drop-down list
  • right-click empty space on a toolbar and click "Exit Full Screen Mode"