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Shockwave Flashplayer on the Plug-in shows incompatible, though I have the latest version installed

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  • Last reply by FredMcD

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Hi, I got an error from Firefox saying that I am using an outdated version of Flash Player Plug-in, so I installed the latest version. But the error continues to show up. What is funny is that he version I installed is 18.0.0.203, but the Add-on page continues to show 18.0.0.194.

It is very irritating that whenever I run anything that uses Flash this message pops up. Does anyone know what the real problem is and how it can be resolved?

Thanks, Ram

PS: I am attaching a screen shot with the Flash Player version details and the one shown in Add-On Manager.

Hi, I got an error from Firefox saying that I am using an outdated version of Flash Player Plug-in, so I installed the latest version. But the error continues to show up. What is funny is that he version I installed is 18.0.0.203, but the Add-on page continues to show 18.0.0.194. It is very irritating that whenever I run anything that uses Flash this message pops up. Does anyone know what the real problem is and how it can be resolved? Thanks, Ram PS: I am attaching a screen shot with the Flash Player version details and the one shown in Add-On Manager.
Attached screenshots

Modified by ram_cv

Chosen solution

This is a know issue with the update checker. If the programs web site says you are up to date, then you are fine.

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Update your Flash Player Version 18.0.0.203
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Hi Fred, Thanks for the response. I updated the NVidia driver and the problem got resolved.

But the error message is a bit crazy when it says that the Flash driver is not updated and shows the wrong version detail!!

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http://www.adobe.com/software/flash/about/

Did you install Flash Player update while Firefox was completely closed/exited.

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Chosen Solution

This is a know issue with the update checker. If the programs web site says you are up to date, then you are fine.