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Out of memory error, while using Adobe InDesign

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  • Last reply by donalds1937

donalds1937
donalds1937
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I have been running Adobe inDesign for a couple of years with no problems. This is the first time I got a, "Out of memory" error when attempting to save the document as a PDF. Windows 7, Dell Studio XPS, 2.80 GHz Processor, Memory: 9 GB Dram, Hard Drive: 1.5 TB, 1.56 MB cache. Firefox v33.02 What should I do to get back the memory?

Thank you,

Don Schaaf

I have been running Adobe inDesign for a couple of years with no problems. This is the first time I got a, "Out of memory" error when attempting to save the document as a PDF. Windows 7, Dell Studio XPS, 2.80 GHz Processor, Memory: 9 GB Dram, Hard Drive: 1.5 TB, 1.56 MB cache. Firefox v33.02 What should I do to get back the memory? Thank you, Don Schaaf

Chosen solution

Hi Don, is this an Adobe site you are using in a Firefox tab, or the stand-alone InDesign application?

If it's in the application, you may want to try Adobe's forum. You also could try closing other open applications to have them release memory and then try creating the PDF again.

Please note that if Firefox has been running for a long time and is using a lot of memory, it may take several minutes to release it all, as various files are (slowly) updated at shutdown. You can monitor its progress in the Windows Task Manager on the Process tab. Press Ctrl+Shift+Esc to open the Task Manager, and then click the processes tab. Firefox will be listed under firefox.exe here. Please allow it to shut down normally instead of using the End Process button, unless it appears to hang (no movement in the amount of memory used for several minutes).

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Chosen Solution

Hi Don, is this an Adobe site you are using in a Firefox tab, or the stand-alone InDesign application?

If it's in the application, you may want to try Adobe's forum. You also could try closing other open applications to have them release memory and then try creating the PDF again.

Please note that if Firefox has been running for a long time and is using a lot of memory, it may take several minutes to release it all, as various files are (slowly) updated at shutdown. You can monitor its progress in the Windows Task Manager on the Process tab. Press Ctrl+Shift+Esc to open the Task Manager, and then click the processes tab. Firefox will be listed under firefox.exe here. Please allow it to shut down normally instead of using the End Process button, unless it appears to hang (no movement in the amount of memory used for several minutes).

donalds1937
donalds1937 Question owner
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Thank you jscher2000 for for your speedy reply. Yes Adobe InDesign is a stand-alone program. And yes, I will try to get an answer on Adobe's forum. Thanks again for the help, I appreciate it.

Don