I believe Avast is causing my problems. Can you fix it, please?
My Avast Spyware doesn't like Mozilla. It has opened a small window on my screen called "Open Action Center", and I can't get rid of it.
It wants me to review messages about my computer's status. I believe it is trying to make me purchase its additional software.
I don't want to talk to it, since I find it to be a very invasive, in-your-face program that unfortunately came with my Adobe download.
Any help is sincerely appreciated.
Modified
Chosen solution
Hello,
I'm surprised to hear that you received Avast through Adobe - from my experience Adobe products come bundled with McAfee. If you have another antivirus you would like to use, you can download an installer for another antivirus, uninstall Avast, then install the new antivirus.
I am suspecting that Avast is complaining because you have an older version of Flash and Firefox (and if you have the free version, it will likely also tell you about the paid version features). You can update Firefox by going to:
- Help (or > ) > About Firefox
Or download a fresh copy at: https://www.mozilla.org/en-US/firefox/new/ If you need a different localization: https://www.mozilla.org/en-US/firefox/all/
As for Flash, you can download an update here (if you don't want the bundle, be sure to uncheck McAfee or whatever software is offered in the middle pane under Optional offer):
It is recommended to stay up to date with applications for the security and performance updates.
Read this answer in context 👍 1All Replies (4)
Chosen Solution
Hello,
I'm surprised to hear that you received Avast through Adobe - from my experience Adobe products come bundled with McAfee. If you have another antivirus you would like to use, you can download an installer for another antivirus, uninstall Avast, then install the new antivirus.
I am suspecting that Avast is complaining because you have an older version of Flash and Firefox (and if you have the free version, it will likely also tell you about the paid version features). You can update Firefox by going to:
- Help (or > ) > About Firefox
Or download a fresh copy at: https://www.mozilla.org/en-US/firefox/new/ If you need a different localization: https://www.mozilla.org/en-US/firefox/all/
As for Flash, you can download an update here (if you don't want the bundle, be sure to uncheck McAfee or whatever software is offered in the middle pane under Optional offer):
It is recommended to stay up to date with applications for the security and performance updates.
Modified
Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.
Thank you so much for taking time to help me. Avast is gone and everything is fixed :)
Cory, Thank you so much for taking time to help me. Avast is gone and everything is fixed. (Your instructions worked perfectly. :)