Lost access to 2FA device and backups codes

I can prove that I'm using the same e-mail address but with different domain thus making the last statement from [[an article here|https://support.mozilla.org/en-US/kb/wh… (ler mais)

I can prove that I'm using the same e-mail address but with different domain thus making the last statement from [[an article here|https://support.mozilla.org/en-US/kb/what-if-im-locked-out-two-step-authentication]] invalid.

Any idea how I can contact Mozilla to restore access or delete my account to recreate it again? Cannot find an e-mail address to create a ticket :( I don't want to use custom e-mail domain for Firefox account.

Thanks!

Asked by pavlo3 5 horas atrás

Last reply by pavlo3 11 minutos atrás

Kill update request ... get an update when I WANT IT (im on a mobile data plan)

OK, I am very angry .... FF asks me to update, when i launch the browser, and it continues doing so when browsing. I HATE THIS BEHAVIOUR and I know how to use a computer… (ler mais)

OK, I am very angry ....

FF asks me to update, when i launch the browser, and it continues doing so when browsing. I HATE THIS BEHAVIOUR and I know how to use a computer.

     I do not need to be mollycoddled by some 2bit computer company that has no idea what Professional computer users need. 
         Bare in mind I am in the mood to migrate away from FF completely without a tick button answer. 
         I am also in the mood to take drastic action if this is not resolved. IT SHOULD BE IN THE SOFTWARE IF I SELECT IT.

I want to use FF without an automatic update, which the software DOES NOT ALLOW (i'd like to MURDER the fuckwit who said that should be the norm).

I am running FF 107.01 (i don't care if its out of date).

Previous .json answer did not work. neither did going into settings.

only a complete ban on updates will suffice. (i will update myself as i feel like it.) I will not tolerate another answer.

FIX IT NOW!!!!

Asked by tweakerofnipples 28 minutos atrás

108.0.2 (64-bit) to 109.01

I recently upgraded from 108.0.2 (64-bit) to 109.01 but it slowed my PC down to the point of uselessness. Nothing else changed application or OS-wise. PC, OS and all Apps… (ler mais)

I recently upgraded from 108.0.2 (64-bit) to 109.01 but it slowed my PC down to the point of uselessness. Nothing else changed application or OS-wise. PC, OS and all Apps are current & up to date. Defrag, Cache Clear a& all similar utilities run on scheduled basis prior to upgrade and everything A-OK.

Is this a Known Issue? If so, is there a fix coming

Asked by abroadwarriorc 1 hora atrás

Access Denied

When accessing certain pages on various websites I get, 'Access Denied You don't have permission to access the requested URL on this server. Reference: 18.a7bf2617.16756… (ler mais)

When accessing certain pages on various websites I get, 'Access Denied You don't have permission to access the requested URL on this server. Reference: 18.a7bf2617.1675627515.5e83de8" I do not get this message when using any other browser. i.e. I make no changes to any settings. I have tried to turn off VPN, disable all Firefox entensions, but nothing works. Interestingly, for some websites, the denial may be returned from only some pages within a website. I have no problems with Google Chrome (a browser which I hate to use) Apparently, each time I get an "Access Denied" message, the reference number changes. Credentials Issue??

Access Denied You don't have permission to access the requested URL on this server.

Reference: 18.86bf2617.1675628338.6da445d

Asked by Cary Aquino 1 hora atrás

restart in safe mode

Can someone explain the specific difference between restarting in safe mode and refresh Firefox? I had a very bad experience some years ago I believe refreshing Firefox? … (ler mais)

Can someone explain the specific difference between restarting in safe mode and refresh Firefox? I had a very bad experience some years ago I believe refreshing Firefox? But may have been a different Firefox procedure that caused all my trouble when I executed the procedure. Thank you.

Asked by sciencemagic 1 hora atrás

Open Customize as window, not tab

Win 10 Fx 109.0 For decades, when I right-clicked and selected Customize, Firefox opened a separate icons window. Now, it opens as a tab. How can I make it open again as … (ler mais)

Win 10 Fx 109.0

For decades, when I right-clicked and selected Customize, Firefox opened a separate icons window. Now, it opens as a tab. How can I make it open again as a window? Thank you.

Asked by VLMin 4 horas atrás

FireFox to citizensbank.com gets "Access Denied on this server." Works if use Edge.

FireFox to citizensbank.com gets "Access Denied on this server." See details below. Works if use Edge. Perhaps Citizens Bank doesn't like FireFox? Sometimes it works… (ler mais)

FireFox to citizensbank.com gets "Access Denied on this server." See details below. Works if use Edge. Perhaps Citizens Bank doesn't like FireFox? Sometimes it works, and other times not. Can get to front page and login page if use Edge.

Using Asus laptop, Mozilla VPN (turning vpn off doesn't change behavior), connected to net via WiFi and DSL.

Odd thing is can connect using FireFox from hardwired desktop. Desktop is fairly old, laptop fairly new.

Failure details:

Access Denied You don't have permission to access "http://www.citizensbank.com/promo/featured-products.aspx?" on this server.

Reference #18.da9c3a17.1675614872.1d28c1c6

Asked by WTC71 5 horas atrás

109 freezes on Raspberry Pi 4

From version 109 64 bit needs hardware acceleration disabled on Raspberry Pi 4 to be able play .mp4 files, most video sites, such as Rumble and also Google Maps. If enabl… (ler mais)

From version 109 64 bit needs hardware acceleration disabled on Raspberry Pi 4 to be able play .mp4 files, most video sites, such as Rumble and also Google Maps. If enabled, Firefox freezes/hangs, requiring to be closed via panel tab.

Asked by ThaiHoliday 8 horas atrás

Last reply by ThaiHoliday 8 horas atrás

browser isn't autocompliting passwords

When I go to a website my username is automaticaly typed in, but my password isn't. And every time I log in it asks me to save the password and i click on 'allow' but it … (ler mais)

When I go to a website my username is automaticaly typed in, but my password isn't. And every time I log in it asks me to save the password and i click on 'allow' but it never seems to save it. When I go to saved login data it says that 'no synchronized login data' even though everything is checked correctly in the settings and it works just fine on other devices with this firefox account logged on. How do I fix this?

Asked by natapc 1 dia atrás

Last reply by natapc 10 horas atrás

On starting Firefox, I get the message 'Firefox is already running', which it is not.

On starting Firefox, I get the message 'Firefox is already running', which it is not. I have tried uninstalling and re-installation but always with the same result. What … (ler mais)

On starting Firefox, I get the message 'Firefox is already running', which it is not. I have tried uninstalling and re-installation but always with the same result. What is the solution please? This started yesterday afternoon (UK 04Feb2023. Version 109.0.1, first offered to Release channel users on January 31, 20234Feb23)

Asked by isco 10 horas atrás

Both FireFox and Folder Explorer Crashed when access content in Explorer : Restore Bookmark, Attach Images below here, Import/Export contents

bp-e8273cc3-705b-4828-a2d1-ab9a40230205 2/4/2023, 10:07 PM View bp-734b03ed-5ce5-4156-ac68-b5b850230205 2/4/2023, 10:07 PM View bp-b391757c-9a73-4603-9e48-934b80230… (ler mais)

bp-e8273cc3-705b-4828-a2d1-ab9a40230205 2/4/2023, 10:07 PM View bp-734b03ed-5ce5-4156-ac68-b5b850230205 2/4/2023, 10:07 PM View bp-b391757c-9a73-4603-9e48-934b80230205 2/4/2023, 10:07 PM View bp-e5d308b1-3ce0-4dc5-9c22-e4e4b0230205 2/4/2023, 10:07 PM View bp-8e446301-e898-4377-8af7-da7a50230204 2/3/2023, 11:53 PM View bp-ce54bad1-147f-46ce-8a2d-8d2f10230203 2/3/2023, 12:57 PM View bp-da65aea9-60d0-4234-9b4b-b85b40230203 2/3/2023, 8:42 AM View bp-873c1edd-e544-4e8d-ad07-ff04d0230203 2/3/2023, 8:42 AM View bp-6963b837-be68-4f6e-b467-346830230203 2/3/2023, 8:42 AM View bp-ef36d6d9-3176-44b4-90eb-c051b0230203

Asked by res007d9 15 horas atrás

Use of Primary Password

In order for me to use Mozilla, I'm being asked for a primary password. I have never used one, created one, or have even been asked for one. So without this "primary pas… (ler mais)

In order for me to use Mozilla, I'm being asked for a primary password. I have never used one, created one, or have even been asked for one. So without this "primary password", I cannot get into any of my sites to conduct business. How can I remedy this problem? Your help is greatly appreciated. Thanks.

Asked by smuffin48 16 horas atrás

Targets Red Card, Credit Card, has a login problem which does not occur in Google Chrome

Targets Red Card, Credit Card, has a login problem which does not occur in Google Chrome. The problem seems to be connected with the sensitivity of the input fields for … (ler mais)

Targets Red Card, Credit Card, has a login problem which does not occur in Google Chrome. The problem seems to be connected with the sensitivity of the input fields for user-ID and Password. After I fill them in or let Firefox password history fill them in, clicking on Sign-in button erases both fields and goes nowhere. https://rcam.target.com. Been like that for a year. Win 10 latest updates 2H22, removing all add-ons makes no difference. No, I will not reset my Firefox, I have stopped doing the work that was supposed to be done by programmers. You might want to also make it known that stores, banks, and other institutions should double check their work because several major companies like American Express has a non focused security code field for two step logins. The default should be to place the cursor in the input field for the code and make it active. They do not do this.

Asked by Simson FireFox 17 horas atrás

Firefox Crashed and synced to bookmarks from months ago

My windows firefox crashed and once it opened up it synced to my bookmarks from months ago. I tried restoring the last backup, but the only backup on my windows after the… (ler mais)

My windows firefox crashed and once it opened up it synced to my bookmarks from months ago.

I tried restoring the last backup, but the only backup on my windows after the crash was one with no bookmarks that came up after the crash

Asked by Yashwin 19 horas atrás

Touch Keyboard opens and immediately closes when Firefox maximized

I like to use the touch keyboard on my Windows 10 PC to type but when I open a Google Doc and full screen it, the Firefox window will fight the keyboard and close it. I c… (ler mais)

I like to use the touch keyboard on my Windows 10 PC to type but when I open a Google Doc and full screen it, the Firefox window will fight the keyboard and close it. I can tap any input field and the touch keyboard for Windows 10 pops up and immediately closes. This does not happen if the window is not maximised. The keyboard comes up and works fine but covers the lower half of the window which usually means I can't see what I'm typing. I don't get this problem with Chrome which resizes its windows even if they're maximised to accommodate the onscreen touch keyboard, which is frustrating because I don't want Chrome to guzzle my RAM. Is this a bug or am I missing something?

Asked by cystemic 19 horas atrás

Firefox crashing after 108.01 install

I upgraded to 108.01 three days ago. It crashed 3 times in the next two days, accompanied by that popup you get informing you of the crash. For years I've been using th… (ler mais)

I upgraded to 108.01 three days ago. It crashed 3 times in the next two days, accompanied by that popup you get informing you of the crash.

For years I've been using the extraction method of the executable to create a Firefox portable application. Upgrading only involves the install folder. The profile remains untouched, unaltered.

I had an incident of profile corruption a couple months ago, with basically Firefox launching with most features not working, i.e. toolbar buttons, toolbar menus, etc. Yesterday, for a short time, aside from two crashes, I had a similar experience with the buttons, but not quite the same. My default built in Firefox buttons worked, but my extension buttons didn't. I also noticed on a page that I regularly visit, Ublock origin wasn't doing it's regular job of blocking, and the Ublock button was non-responsive.

I'm also in the process of using the Brave Browser for the first time. The reason I'm posting this here about this subject, including a Brave experience, is that at the same time I was experiencing the Firefox erratic behavior, Brave was crashing as well; freezing; tabs not loading.

Considering the Brave tabs not loading, and the temporary Firefox Ublock origin failure, etc., I'm wondering if there might be something in common here? Maybe an internet connectivity issue at the time?

Asked by noel_envode 1 mês atrás

Last reply by noel_envode 20 horas atrás

Leading Zero Suppressed in Firefox PDF v109.0.1 64 bit on Windows 10

Was filling out pdf version of 2022 IRS tax forms and discovered leading zero is suppressed in Firefox PDF v109.0.1 64 bit on Windows 10. "Before" image is after typing … (ler mais)

Was filling out pdf version of 2022 IRS tax forms and discovered leading zero is suppressed in Firefox PDF v109.0.1 64 bit on Windows 10. "Before" image is after typing leading zero but before 'enter' or moving to next field. "After" image is after typing leading zero and after 'enter' or moving to next field. The leading zero disappears.

Saving pdf does not change leading zero suppression.

To see if the pdf document was configured by the IRS to suppress leading zero, I opened the same form in Microsoft Edge v109.0.1518.78 64 bit on Windows 10. It retained the leading zero after typing then 'enter' or moving to next field.

While using MS Edge to complete pdf forms fixes my immediate issues, there still seems to be a defect in Firefox pdf.

Asked by italiangm 21 horas atrás