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This is the only browser where my scrolling is so choppy and hesitant. How do I fix this?

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When I drag the scroll bar up or down it either doesn't move or takes a long time to move. I'm using Windows XP

When I drag the scroll bar up or down it either doesn't move or takes a long time to move. I'm using Windows XP

Todas as respostas (2)

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Try to disable hardware acceleration in Firefox.