Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

windows XP; rec'd std windows explorer window urging update to FF 21 w/link + buttons. not the usual style notice, so didn't click. is it legit?

  • 2 respostas
  • 4 têm este problema
  • 2 visualizações
  • Última resposta por mc22co656

more options

I run windows XP on PC. A windows explorer style window popped up, urging me to update to Firefox 21. The window included a "more info" link and a "remind me later" and "install" button. I have never seen this style of notification before so clicked nothing and dismissed the window. Is this a legitimate firefox notification? If not, what have I been invaded by, and how do I proceed?

I run windows XP on PC. A windows explorer style window popped up, urging me to update to Firefox 21. The window included a "more info" link and a "remind me later" and "install" button. I have never seen this style of notification before so clicked nothing and dismissed the window. Is this a legitimate firefox notification? If not, what have I been invaded by, and how do I proceed?

Solução escolhida

hello, it's hard to judge what was going on by description only - in case it does happen again, please try to create a screenshot of the dialog in question and attach it to a reply in the forum here...

in any case, firefox 21 has been released last week and you should indeed update to the latest version. just go to firefox > help > about firefox in order to search for & apply the update.

Update Firefox to the latest release

Ler esta resposta no contexto 👍 2

Todas as respostas (2)

more options

Solução escolhida

hello, it's hard to judge what was going on by description only - in case it does happen again, please try to create a screenshot of the dialog in question and attach it to a reply in the forum here...

in any case, firefox 21 has been released last week and you should indeed update to the latest version. just go to firefox > help > about firefox in order to search for & apply the update.

Update Firefox to the latest release

more options

Thanks...followed your suggested method for updating to 21...and will grab a screenshot to submit for a sanity check if I get a notice that doesn't look familiar next time...meanwhile, tnx again for quick response!