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my top sites don't show--I get a blue screen in my brand new Dell XPS

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In my previous XP computer I could run Top Sites; now I only get a blue screen and no sites!

In my previous XP computer I could run Top Sites; now I only get a blue screen and no sites!

Modificado por marciano540 a

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Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).


A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: