I can't view video on certain sites. It seems to be a problem with Firefox 9 and 10 for Mac.
Ever since I upgraded to Firefox 9 on my laptop and Firefox 10 on my desktop (Mac OSX 10.6), I haven't been able to view video on certain sites. I can get youtube and vimeo and hulu no problem. However, it seems I cannot view video on sites where it seems to be embedded.
Examples are velonews.com and thedailyshow.com. With the latter, I can't even see the site any more.
BTW, I also can't access the firefox help system because it won't take my password. I'm doing this on Safari.
Todas as respostas (3)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
Ok. Success. Sort of. THanks for the progress.
I cleared the cache. Got rid of a few cookies. That was enough to get thedailyshow.com working, but not the other two. Started in safe mode. Every video worked.
So, what does this mean? What do I do to correct it in regular mode?
thanks again,
If you use extensions (Tools > Add-ons > Extension) like Adblock Plus or NoScript or Flash Block that can block content then make sure that such extensions aren't blocking content.
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")