Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

When I try to sign in to my Yahoo account, it says username or password is invalid. It is the right one and I can sign in on other browsers. What's up?

  • 1 resposta
  • 4 têm este problema
  • 9 visualizações
  • Última resposta por cor-el

panapete
panapete
more options

For the past 4 days, every time I try to sign into my yahoo mail on firefox, it says my password or username are invalid. I can sign in with no problems on other browsers such as IE or Chrome. I even went so far as to have my password reset and it still doesn't work.

For the past 4 days, every time I try to sign into my yahoo mail on firefox, it says my password or username are invalid. I can sign in with no problems on other browsers such as IE or Chrome. I even went so far as to have my password reset and it still doesn't work.

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.