Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

not saving passwords

  • 2 respostas
  • 31 têm este problema
  • 13 visualizações
  • Última resposta por Morbus

AnonymousUser
AnonymousUser

re-installed Firefox today. It is not saving passwords. I have checked and checked all the appropriate boxes and the password managers asks if I want to save , the save button 'depresses'and changes colour but no password is saved. Also will not import passwords from another computer. Everything else fine

Operating system

XP

re-installed Firefox today. It is not saving passwords. I have checked and checked all the appropriate boxes and the password managers asks if I want to save , the save button 'depresses'and changes colour but no password is saved. Also will not import passwords from another computer. Everything else fine == Operating system == XP

Todas as respostas (2)

Morbus
Morbus

Hello Grahame.

Make sure that you not run Firefox in Private Browsing mode. In Private Browsing mode some menu items are disabled (grayed) and some features like visited links and others are disabled and not working. You are in Private Browsing mode if you see "Tools > Stop Private Browsing".

See also http://kb.mozillazine.org/User_name_and_password_not_remembered

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

You may have a problem with the files that store the passwords.

See http://kb.mozillazine.org/Password_Manager (Troubleshooting)