Glitch in my original email code made it stop working
I have been using Thunderbird for many many years. I am 70+ and the number and kind of hoops I have to jump through just to keep getting my email are getting beyond me. I recently moved my business hosting, and somehow a change was made in my original email code on Thunderbird so I was not able to do anything with it. I want it on Thunderbird BUT I live in a small rural town and can't find anyone who has been able to help me. The other email systems require a code sent to a cell phone, and although I have a simple emergency phone I do not have a smart phone so I can not receive the code. The other email systems I've tried require an email code be sent to a smart phone almost every day, and although we tried to do this with my daughter's smart phone she is frustrated with me because she has to come over and help me so often. Also, I have so-o-o-o many emails in my original account and I don't want to lose them. Can anyone help??? Does anyone there at Thunderbird work on anything like this? Is there a way to reach Thunderbird directly???
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Those verification codes (known as "two-factor authentication) are sent by the system you are trying to use - they have nothing to do with Thunderbird, per se, except that often the code is being emailed to you, and if you want to read the email in Thunderbird, Thunderbird must have permission to access the email account where the code is being sent. If you're waiting for a code from that email provider, but Thunderbird is not yet authorized to access that account, you can't retieve that email. Workarounds could include...
- Use your email provider's web mail to read the email with the code;
- Have the code sent to an alternate email address (you usually have to have verified this alternate with them in advance so they know for sure that it's really you;)
- Have the code sent to a different mobile phone (you usually have to have verified this alternate with them in advance so they know for sure that it's really you. In your case, maybe you could have the code sent to your daughter and she can read it to you over the phone - she doesn't necessarily need to be there in person;)
- Some hosts have the option of makeing a voice call to you, and they will read the code to you.
- Call your email host and ask their advice on the best way to get the code to you.
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