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Missing Mozilla VPN subscription

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Konstantina Papadea replied
Kobonk
Kobonk

Hi! I've received an email informing about my upcoming VPN subscription reneval. But when I went to my subscriptions page I can only see "You have no active subscriptions" message. Does it mean that my subscription is cancelled and the email message is wrong?

Hi! I've received an email informing about my upcoming VPN subscription reneval. But when I went to my subscriptions page I can only see "You have no active subscriptions" message. Does it mean that my subscription is cancelled and the email message is wrong?
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Konstantina Papadea
Konstantina Papadea
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Mozilla Staff

Hi,

Mozilla VPN is one of our premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.

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