Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Sorry, this browser is no longer supported

  • 3 respostas
  • 1 tem este problema
  • 108 visualizações
  • Última resposta por jbr
  • Open

akulu11
akulu11

I'm trying to log on to Canada Life. They tell me that I have to use Google Chrome (preferred) but they also include Mozilla Firefox which is what I thought I'm using to get this support.? What gives?

I'm trying to log on to Canada Life. They tell me that I have to use '''Google Chrome (preferred)''' but they also include '''Mozilla Firefox''' which is what I thought I'm using to get this support.? What gives?
Capturas de ecrã anexadas

Todas as respostas (3)

Agent virtuel
Agent virtuel
  • Top 10 Contributor

Hello

These similar discussions https://support.mozilla.org/en-US/questions/1573760

Agent virtuel
Agent virtuel
  • Top 10 Contributor

If you wish to try User Agent Switcher https://addons.mozilla.org/firefox/addon/uaswitcher

Below, a test.

jbr
jbr
  • Top 25 Contributor

They're apparently only considering some number of versions as "recent".

Are you able to upgrade your macOS to any further version, to be able to receive newer updates and stop getting these error messages?

If not, the add-on linked in previous posts might suffice — you just need to mask your identity to look like coming from a more modern system. Hope this helps to unblock you!

Colocar questão

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.