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Instagram web version not loading on PC

Firefox Web compatibility
SuMo Bot replied
SlavGamer
SlavGamer

Hello,

I am having an issue with my Instagram account on PC (web version).

I can log in successfully, but after logging in the page does not load. It only shows the Instagram logo and stays stuck on the loading screen. Refreshing the page does not help.

Important details:

Instagram works normally on my mobile phone (app)

The account is not blocked or disabled

I changed my password successfully

I tried different browsers (Firefox, Edge, Chrome)

I cleared cache and cookies

I tried private/incognito mode

The problem only happens on PC, not on mobile

Because everything works fine on my phone, I believe this is a problem with the Instagram web version or a browser-related issue on your side.

Please check my account and let me know how I can fix this or regain normal access on PC.

Thank you for your help.

Hello, I am having an issue with my Instagram account on PC (web version). I can log in successfully, but after logging in the page does not load. It only shows the Instagram logo and stays stuck on the loading screen. Refreshing the page does not help. Important details: Instagram works normally on my mobile phone (app) The account is not blocked or disabled I changed my password successfully I tried different browsers (Firefox, Edge, Chrome) I cleared cache and cookies I tried private/incognito mode The problem only happens on PC, not on mobile Because everything works fine on my phone, I believe this is a problem with the Instagram web version or a browser-related issue on your side. Please check my account and let me know how I can fix this or regain normal access on PC. Thank you for your help.
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Todas as respostas (1)

SuMo Bot
SuMo Bot

Does it happen with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search