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ebay accessability has become very unaccessable

  • 2 respostas
  • 0 têm este problema
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  • Última resposta por David Herman

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When using ebay, I am unable to open additional pictures of a listed item, view an enlarged picture of the item, save an item or to bid on an item, while using my computer. I am able to do these things using my phone but it is much less convenient. This came about in the last week or so and I have been unable to determine the issue. Similar accessibility issues are not apparent on other sites. Obviously I have not been able to sort this out myself and am reaching out to see if you may have any suggestions as to what I may try.

Thanks you for your assistance, Dave Herman

When using ebay, I am unable to open additional pictures of a listed item, view an enlarged picture of the item, save an item or to bid on an item, while using my computer. I am able to do these things using my phone but it is much less convenient. This came about in the last week or so and I have been unable to determine the issue. Similar accessibility issues are not apparent on other sites. Obviously I have not been able to sort this out myself and am reaching out to see if you may have any suggestions as to what I may try. Thanks you for your assistance, Dave Herman

Todas as respostas (2)

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Steps to replicate your issue please.

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I have several searches that have new results which I review daily: 1. I open an email 2. Upon opening, I scroll down until I see an item that I would like to look at 3. I look at the initial opening picture, review the price, etc. 4. I then want to see other views so I click on one. 5. Nothing changes with the page. The selected picture does not open up. or 6. I click on 'make an offer' or 'bid'. Neither action functions and the screen remains unchanged. or 7. I click on 'add to watch list'. This also fails 8. I can go to 'similar items' and click on the same item and when it opens I can then click 'add to watch list' and it is added.

Well, after being gone for awhile and typing out this response, it seems to have started working again. But I don't know for how long. If there is an issue/failure/whatever it would nice to know what it is in case it happens again.

Thanks, Dave

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