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Suddenly today I can not open "You Tube" and I have no idea why?

  • 2 respostas
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  • Última resposta por Bob Murkland

Bob Murkland
Bob Murkland
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Suddenly today I can not open "You Tube" and I have no Idea why. I have not changed any settings since last evening when it worked fine and have tried to access it, unsuccessfully, in several different ways..

Suddenly today I can not open "You Tube" and I have no Idea why. I have not changed any settings since last evening when it worked fine and have tried to access it, unsuccessfully, in several different ways..

Solução escolhida

Hello,

We're sorry to hear that the website doesn't work as expected. In order to look for the root cause, please follow the steps below and provide us with more information to troubleshoot your issue.

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon at the left of the address bar.
    • If ETP is enabled, try disabling it. Does the problem persist?
  2. If the problem is not fixed, try clearing Firefox cache. Does it help?
  3. If it does not help, also try clearing cookies and data for YouTube (warning: you will be logged out on this website). Does it help?
  4. If it also does not help, try running Firefox in Troubleshoot Mode. Does the problem persist?

Looking forward to your update!

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Denys
Denys
  • Top 10 Contributor
  • Moderator
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Solução escolhida

Hello,

We're sorry to hear that the website doesn't work as expected. In order to look for the root cause, please follow the steps below and provide us with more information to troubleshoot your issue.

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon at the left of the address bar.
    • If ETP is enabled, try disabling it. Does the problem persist?
  2. If the problem is not fixed, try clearing Firefox cache. Does it help?
  3. If it does not help, also try clearing cookies and data for YouTube (warning: you will be logged out on this website). Does it help?
  4. If it also does not help, try running Firefox in Troubleshoot Mode. Does the problem persist?

Looking forward to your update!

Útil?

Bob Murkland
Bob Murkland Proprietário da pergunta
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Ran through items 1.4, then restarted and problem seems cleared. Sincere Thanks!

Útil?

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