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email not downloading

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  • Última resposta por jauerbach855
  • Resolvido

Starting today email on my desktop is not downloading and I can't send messages. I can still get email on my phone. What can I do to get email working on my desktop? I get the error message " Login to server imap.mail.yahoo.com at jauerbach@cox.net failed. My options are to retry, enter new password, or cancel. I have tried all three and no option works.

Starting today email on my desktop is not downloading and I can't send messages. I can still get email on my phone. What can I do to get email working on my desktop? I get the error message " Login to server imap.mail.yahoo.com at jauerbach@cox.net failed. My options are to retry, enter new password, or cancel. I have tried all three and no option works.

Modificado por jauerbach855 a

Solução escolhida

When you see that error message, it indicates the authentication method is 'normal password' instead of the correct OAuth2. Same for the outgoing smtp.mail.yahoo.com, 465, SSL/TLS, OAuth2, email address.

Change the authentication, and in Settings/Privacy & Security accept cookies and remove the entries for the account from Saved Passwords, Then restart TB, and enter the account password in the OAuth window to allow access.

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Solução escolhida

When you see that error message, it indicates the authentication method is 'normal password' instead of the correct OAuth2. Same for the outgoing smtp.mail.yahoo.com, 465, SSL/TLS, OAuth2, email address.

Change the authentication, and in Settings/Privacy & Security accept cookies and remove the entries for the account from Saved Passwords, Then restart TB, and enter the account password in the OAuth window to allow access.

Modificado por sfhowes a

Thank you, sfhowes. Your instructions were clear and your solution worked!