Avatar for Username

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Security Settings

  • 2 respostas
  • 0 têm este problema
  • 12 visualizações
  • Última resposta por sfhowes

cmflitter
cmflitter

My email host Claranet has said to gain access to my account I have to change my security settings to TLS/STARTLS or SSL/TLS. I have tried this but Thunderbird won't connect.

My email host Claranet has said to gain access to my account I have to change my security settings to TLS/STARTLS or SSL/TLS. I have tried this but Thunderbird won't connect.

Todas as respostas (2)

david
david
  • Top 10 Contributor

Please post screenshot of SMTP server settings pane, so viewers here can see the full settings.

Útil?

sfhowes
sfhowes
  • Top 10 Contributor

The recommended (secure) settings are:

incoming POP server: pop.clara.net, 995, SSL/TLS, normal password, email address

incoming IMAP server: imap.clara.net, 993, SSL/TLS, normal password, email address

outgoing SMTP server: relay.clara.net, 465, SSL/TLS, normal password, email address

https://www.claranetsoho.co.uk/support/email/setup/setting-your-mailbox-through-pop-and-imap

There are some limits to POP or IMAP access:

https://www.claranetsoho.co.uk/support/email/troubleshooting/can-i-use-imap-and-pop-my-email-account

If you satisfy the requirements and still can't connect, disable a VPN if in use and possibly disable antivirus scanning of email.

Útil?

Colocar questão

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.