Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

How can I stop certain emails going directly to trash?

kaykatz
kaykatz
more options

Certain email newsletters that I signed up for (and verified) go directly to trash. I have no Thunderbird filters on nor does my internet or computer. How can I fix this? I switched from Outlook but sadly, will have to go back if this isn't fixed.

Certain email newsletters that I signed up for (and verified) go directly to trash. I have no Thunderbird filters on nor does my internet or computer. How can I fix this? I switched from Outlook but sadly, will have to go back if this isn't fixed.

Todas as respostas (1)

Bogomil Shopov - Бого
Bogomil Shopov - Бого
more options

Hi, If you are talking about the "Trash" folder where the deleted messages go, the one reason I can identify is that you might have filters on your IMAP side and then TB while syncing moves them as well, because they already are moved.

Is this happening for all the messages or for some of them?