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Allow popup? I wish to change my answer. How?

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Allow popups from xyz.com? (I should have said 'yes', but I said 'no.') How do I change my answer?

Thanks,

Allow popups from xyz.com? (I should have said 'yes', but I said 'no.') How do I change my answer? Thanks,

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Did you look at "Settings -> Privacy & Security -> Permissions" to remove this permission ?

All permissions in the native popup blocker have been disabled (allow all popups) in my attempt to get a particular website chat window to open. It is the commercial version of Microsoft Office, and one support option is a chat window that displays in a popup. Monday, 4-24-2023 I started getting these warnings: "We're unable to complete your request... "Microsoft account is experiencing technical problems. Please try again later." And "later" never came.

I was finally able to get a hold of them and they had me try Chrome and Edge, and neither generated the error message. Chrome and Edge are plain vanilla versions for me.

I was hoping I had missed something. I also had the uBlock Origin extension. I disabled that for the entire browser as well. I still had the issue.

I just tested it, and it's still broken. Thanks,

You can check for issues with Total Cookie Protection.


If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.


You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

Have you tried the Page info window? ctl+i when on the site, then the Permissions tab : Open pop-up windows - Allow. https://support.mozilla.org/en-US/kb/firefox-page-info-window

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