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Virus

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clarence1141
clarence1141

Down loaded update on Feb 2. What received was a virus with a 888 845 9852 number supposed to be Microsoft. I checked the number it was reported as spam. I called the number just for grins, Nancy wanted me to go to th help.info and turn over control to a “technician” so it could be repaired. In strong terms I explained to Nancy what she could do with her web site. I replaced HD and installed back up from external hard drive.

Down loaded update on Feb 2. What received was a virus with a 888 845 9852 number supposed to be Microsoft. I checked the number it was reported as spam. I called the number just for grins, Nancy wanted me to go to th help.info and turn over control to a “technician” so it could be repaired. In strong terms I explained to Nancy what she could do with her web site. I replaced HD and installed back up from external hard drive.

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Dropa
Dropa

That's a SCAM firefox nor Microsoft will never makes such message as that. One only gets those when going to infected sites or downloading malware infected software.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

clarence1141 said
In strong terms I explained to Nancy what she could do with her web site.

LMAO

James
James
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clarence1141 said
Down loaded update on Feb 2. What received was a virus with a 888 845 9852 number supposed to be Microsoft. ...

This did not come with any Firefox download or update from mozilla.org

Likely what happened was you were on a website and got a ad popup of this well scam. Sadly many people fall for it and call the scammers in (likely) India who convince them to pay for tech support and other fees.